| KTMWeb Hosting Services' Network
Operations Center resides in Houston, Texas. Our
network has such state of the art features as fiber
optic networking, OC3 connections, bandwidth on
demand ability, redundant UPS systems, generator
backup, VESPA detection systems, closed circuit
monitoring of all areas and entrances, card key
access, 24 hour guard manned security, redundant
a/c systems, and fiber from 5 separate providers.
(see below). Our Servers
Extended Network
KTMWeb Hosting Services recognizes that down
time is not an option for your servers... a substantial
investment in hardware and facilities ensures
you are up and running on the web 24 hours a day,
seven days a week.
Uninterruptible Power System
To guard against local power failures, our servers
utilize two industrial-grade, three phase Liebert
UPS systems. These act as back-up batteries, maintaining
uninterrupted power in case of surges or power
outages. With these backup systems in place, we
can keep our network up and running indefinitely
without relying on external power.
Force Filtered Cooling
All web servers are equipped with a positive
pressure filtered-air system. Four large fans
pull filtered air into each server's protective
case and the components within are cooled by fans
which circulate this purified air. This constant
introduction of clean air into the case creates
a positive pressure environment ensuring dust
and particles remain outside of the server.
Hot Swap Drives
The drives and drive bays of all servers are
constructed from high-grade aluminum, and rest
in shock mounted drive cages, which adds to the
durability of the hardware. Our drives proudly
feature the lowest failure rate in the industry.
Redundant Hot Swap Power Supplies
Each server employs dual-redundant hot swap power
supplies. If a power supply were to fail, the
server would continue running with power from
the alternate supply. Meanwhile, alarms would
alert a technician, who would quickly restore
redundancy. In the meantime, servers and client
sites would experience no downtime.
Industrial-Grade Air Conditioners
KTMWeb Hosting Services NOC has two Liebert ten
ton industrial air conditioners, which condition
our computer rooms and operations center. Our
computer room is kept at an optimal temperature
of 65 degrees Fahrenheit.
Standby Servers
We keep spare servers on-line of all CPU configurations.
If a server were to experience a hardware failure,
we would turn a key, grab the handle on the drive,
pull it out, and insert it into an identical standby
CPU. We would then reboot the second machine and
the server would be up and running again in a
matter of minutes.
Connected to Multiple Backbones
Network Redundancy
Utilization of intelligent end-user routing software
called Border Gateway Protocol (BGP), between
Qwest, GC and GTE, who use the same protocol.
BGP identifies which path is the most efficient
for each data packet and then routes the packet
to its destination on the fastest path. This increases
the speed at which web pages sent from our NOC
arrive at their destination.
Raw Performance Equals Low Latency/High Throughput
Too often providers operate their networks at
three to four times responsible capacity. As a
result, their corresponding transfer times reach
over 300ms. KTMWeb Hosting Services' network daily
average is 27% of its capacity, with midday peak
spikes reaching only 33% capacity. KTMWeb Hosting
Services guarantees you will be carried off our
network in less than 80ms over a five minute average
at any time of day or night.
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